Title: UC Berkeley Haas School of Business
URL: https://lineacreative.com/projects/uc-berkeley-haas-school-of-business/
Published: 2023-04-04 17:16:57
Last modified: 2023-12-19 10:57:55
---
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Case Study

# UC Berkeley Haas School of Business

## Forming a strategic, ongoing marketing partnership.

The Haas School of Business at UC Berkeley has been an educational pillar since 
its inception in 1898, when it became the second business school in the nation.

It’s world-renowned for its exceptional curriculum, taught by lauded faculty. The
school currently offers six degree programs, as well as executive education courses
and several professional certifications.

## Services Provided

 * Usability Testing
 * Accessibility
 * SSO Integration
 * Security Optimizations
 * Website Maintenance
 * Long-Term Support

## Our Approach

### The Challenge

The Haas team needed more than a one-time project team; they needed an ongoing website
partner for continual improvements of their website.

The partnership needed to include day-to-day support, website accessibility improvements
measured by the university’s Siteimprove system, various reporting needs, and Google
Analytics support.

Integrations were an ongoing need as well. Examples include application integrations
like Zapier and Google Sheets, as well as internal integrations like an events calendar.

Finally, the team needed to address a server upgrade and migration as part of the
work.

### The Solution

After a thorough review of their existing website, we proposed a roadmap for not
only their first priorities, but the time-phased work that would need to follow.
The projects fell into three categories:

**Improved Accessibility. **Our goal was to modernize and optimize the codebase 
to improve usability and accessibility across the website.

**Improved Usability. **We recommended expanding Siteimprove efforts so they extended
into usability, SEO, content, and other key areas where we could increase overall
site scores.

**Monitoring and Ongoing Iteration.** We wanted to explore small research and strategy
projects to improve core pages on the site. We identified underperforming areas 
of the website, then recommended necessary improvements and measurements.

### Key Actions

Refactored CSS and JS to decrease pageload times.

Conducted ongoing accessibility improvements through Siteimprove.

Oversaw site maintenance, security patching, and monitoring.

Developed visibility inheriting for private pages.

Oversaw usability testing and goal tracking.

Built newsroom site accessibility.

Reviewed metrics on their program landing pages to find optimizations.

### Results

The partnership continues and evolves with the needs of the Haas team. For example,
we worked closely with them to redesign the programming and page layouts for the
10-page section of their website dedicated to Haas Giving.

## See the Work

![Berkeley Haas screenshot of Desktop and Mobile view](https://lineacreative.com/
wp-content/uploads/2023/04/SS-Berkeley-Haas.png)

## Project Journey

 Start

 Finish

 1.  Discovery
 2.  a. 1. Accessibility Assessment
     b. 2. Usability Assessment
 3.  Development
 4.  c. 3. Refactored Code
     d. 4. Usability Improvements
     e. 5. Accessibility Improvements
 5.  Analyze
 6.  f. 6. Website Maintenance

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like for our partners.

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